FAQ & Help

Settings on the camera: 
-    Active WiFi host mode (MENU > System > Network / WiFi > WiFi Power ON & WiFi Mode: Host) 
-    Enable CAP (MENU > System > Camera Access Protocol (CAP) > Enable CAP Server).

Settings in the Camera Companion app:
1.    Create a project and tap on the settings icon to open the project settings.
2.    Activate Auto-connect to Wireless Network and Connect directly to Camera WiFi.
3.    Delete the simulated camera by pressing the dustbin icon, then click + to add your real camera.
4.    Enter the serial number of the camera, the WiFi password and the CAP password and tap Save. You can find the currently set passwords in the revelant camera menu: MENU > System > Network / WiFi/ Camera Access Protocol (CAP). 
5.    The Camera Companion App will ask you if you want to connect to the camera's WiFi. Connect.

1.    Create a project and then tap on the settings icon to open the project settings.
2.    Bonjour Discovered will show you available cameras in your network. Tap + to add them to your project.
3.    If cameras are not detected automatically, tap + in the camera section and activate Use Bonjour to discover host.
4.    Enter the serial number of your camera and tap Save.

To open, edit or close a layout, click on the editing pencil to switch to edit mode.
You can now move tiles with a long press, or tap on them to change their size, color and, in the case of user buttons, their function.

If you would like to add new functions to your layout, click on the tile icon to open a toolbar with additional tiles. Simply drag and drop a tile into your layout.

If you tap on the layout itself and then on the yellow burger (menu) icon, you can save your layout. Layouts are saved to the files section of your device and can be shared with others. You can also load one of the many default layouts that are included with the CCA. 

There are two possible reasons for this.
1.    The tile is locked, recognizable by the padlock icon in the tile. To unlock it, press and hold.
2.    The function of the tile is not included in your subscription, recognizable by the not available sign in the tile. To use it, decide in favor of a subscription or try out a trial version.

MIDI (Musical Instrument Digital Interface) is a signal protocol that makes it possible to connect electronic musical instruments with each other and with computers. There are many different controllers that can be used as physical control elements in the Companion App.

In the CCA, go to the MIDI menu and enable MIDI.

Now select a function from a function area, such as Lock from Global Actions. Click on the row that appears: the row will turn blue to indicate that the CCA is waiting for a MIDI trigger.  Press the button on your MIDI device to which you want to assign the function. The CCA will register the MIDI button press (or knob turn) and allocate it to the function selected.

The MIDI menu can be used to check assigned functions: a yellow border will be highlighted on any function assigned to a MIDI controller when pressed.

Using this method it is also possible to assign the same function on several cameras (for example Exposure Index on camera A and camera B) to the same physical button.

Tap on the editing pencil which will open the edit mode. In the edit mode you will find the option to add, remove or rename tabs. Tabs are supported in the Premium version on iPad and Mac.